Illies Engineering Vietnam Honored at Rieter Agency Meeting 2025
Winterthur, January 2025 – The Rieter Agency Meeting, held in Winterthur, Switzerland, welcomed 35 agencies with a total of 70 representatives from across the globe. This prestigious event served as a platform for key discussions on innovation, growth, and excellence in the textile industry.
Illies Engineering Vietnam (IEV) was proudly represented by Mr. Le Gia Thi, Head of After-Sales, and Mr. Niklas Hunka, Head of Sales. During the event, IEV was recognized with the esteemed “Commitment to Excellence in After-Sales” award, affirming its position as a leading agency worldwide. This recognition particularly highlighted IEV’s outstanding efforts in driving growth in repair services and repair sales.
The award was presented by Franziska Haefeli, Head of Sales & Marketing, and Julien Sonnerat, Head Sales Division After Sales, in acknowledgment of IEV’s significant contributions to enhancing customer satisfaction through its after-sales services.
With over 270 million Rieter spindles in operation globally, Rieter’s CEO Thomas Oetterli emphasized the growing importance of professional after-sales service in ensuring operational excellence and long-term value for customers.
Award Citation: “In recognition of your outstanding commitment to bringing after-sales products and services to market, we are delighted to present you with the Commitment to Excellence in After-Sales Award. Your dedication has significantly contributed to elevating customer satisfaction. Thank you for your invaluable partnership with Rieter and for playing a crucial role in driving innovation and excellence.”
IEV’s recognition at this global gathering underscores its dedication to quality service and innovation, reinforcing its role as a key player in the textile machinery after-sales sector. The company remains committed to further strengthening its service portfolio and continuing to exceed customer expectations.
